Terms & Conditions


All the products sold on ​www.Orbin.in​ are governed by different state laws and if One Hop Organics Pvt. Ltd is unable to deliver such products due to implications of different state laws, One Hop Organics Pvt. Ltd will return or will give credit for the amount received by One Hop Organics Pvt. Ltd from the sale of such product, that could not be delivered to you.

You will be required to enter a valid phone number while placing an order on ​www.Orbin.in​ . By registering your phone number with us, you consent to be contacted by One Hop Organics Pvt. Ltd via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. One Hop Organics Pvt. Ltd will not use your personal information to initiate any promotional phone calls or SMS'.

  1. Goods once sold and installed will not be returned.
  2. Warranty for FRP parts is 3 years from date of purchase. Damages on account of mishandling are not covered under warranty.
  3. One Hop Organics Pvt. Ltd is not responsible for maintenance of the unit. Please carefully read the FAQs and Do’s and Dont’s on the website for proper use and guidance.
  4. The composting accelerator specially formulated for ORBIN o​ nly​ should be used for the proper composting process of the unit.
  5. After the installation, any ​visit requested by the customer will be charged (Applicable only in Bangalore) Charges may vary with time.
  6. Telephonic support will be provided between 10am - 4pm (Monday- Friday).
  7. Company is not responsible for the disposal of the waste accumulated in the unit in case of exchange of the unit due to manufacturing defects.
  8. Any repair or exchange due to physical damage to the body of the unit and its internal parts will be charged.


While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

  1. lack of authorization for any transaction/s,
  2. or exceeding the preset limit mutually agreed by you and between your Bank/s
  3. or any payment issues arising out of the transaction,
  4. or decline of transaction for any other reason/s.

All payments made against the purchases/services on w​ww.Orbin.in by you shall be compulsorily in Indian Rupees acceptable by the Union of India. One Hop Organics Pvt. Ltd does not accept any other form of currency with respect to the purchases.


Without limiting other remedies, One Hop Organics Pvt. Ltd may limit your activity, immediately remove your information, warn other Users of your actions, immediately temporarily/indefinitely suspend or terminate or block you, and/or refuse to provide you with access to the ​www.Orbin.in​ website in the event, but not limited to:

  • If you breach the Terms of Use or Privacy Policy or other rules and policies, if any;
  • If One Hop Organics Pvt. Ltd is unable to verify or authenticate any information you provide; or
  • If it is believed that your actions may cause legal liability for you, other Users or One Hop Organics Pvt. Ltd. One Hop Organics Pvt. Ltd may at any time at its sole discretion reinstate suspended Users. Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other ruler and policies, One Hop Organics Pvt. Ltd reserves the right to recover any amounts due and owing by you to One Hop Organics Pvt. Ltd and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.


You shall indemnify and hold harmless One Hop Organics Pvt. Ltd its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party.

Applicable Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bangalore.

Jurisdictional Issues/Sale in India Only

Unless otherwise specified, the material on One Hop Organics Pvt. Ltd is presented solely for the purpose of sale in India. One Hop Organics Pvt. Ltd makes no representation that materials in www.Orbin.in​ are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and One Hop Organics Pvt. Ltd is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

Trademark, Copyright and Restriction

This site is controlled and operated by One Hop Organics Pvt. Ltd. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us. Material on ​www.Orbin.in​ web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Risk of loss

All items purchased from One Hop Organics Pvt. Ltd are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Description

If a product offered by ​www.orbin.in​ is not as described, your sole remedy is to return it in unused condition.

Cancellation of order

One Hop Organics Pvt. Ltd reserves the right to cancel any order without any explanation for doing so, under situation where One Hop Organics Pvt. Ltd is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the One Hop Organics Pvt. Ltd policy or for any other reason. However, One Hop Organics Pvt. Ltd will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.

Limitation of Liability


Our Contact

Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this site to contact@orbin.in

Terms and Conditions of Web Site Use

This page states the Terms and Conditions under which you (Visitor) may visit this Web site. Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. Orbin., any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Web Site.

Use of Content

All logos, brands and marks appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by Orbin and / or its associate entities who feature on this website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Web Site or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

Acceptable Site Use

(A) Security Rules

Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation,

(1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access,

(2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization,

(3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "trojan horse" to the Web site, overloading, "flooding", "mail bombing" or "crashing", or

(4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. Orbin and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules

Visitors may not use the Web Site in order to transmit, distribute, store or destroy material

(a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation,

(b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or

(c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.