GENERAL TERMS AND CONDITIONS
All the products sold on www.Orbin.in are governed by different state laws and if One Hop Organics Pvt. Ltd is unable to deliver such products due to implications of different state laws, One Hop Organics Pvt. Ltd will return or will give credit for the amount received by One Hop Organics Pvt. Ltd from the sale of such product, that could not be delivered to you.
You will be required to enter a valid phone number while placing an order on www.Orbin.in . By registering your phone number with us, you consent to be contacted by One Hop Organics Pvt. Ltd via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. One Hop Organics Pvt. Ltd will not use your personal information to initiate any promotional phone calls or SMS'.
- Goods once sold and installed will not be returned.
- Warranty for FRP parts is 3 years from date of purchase. Damages on account of mishandling are not covered under warranty.
- One Hop Organics Pvt. Ltd is not responsible for maintenance of the unit. Please carefully read the FAQs and Do’s and Dont’s on the website for proper use and guidance.
- The composting accelerator specially formulated for ORBIN o nly should be used for the proper composting process of the unit.
- After the installation, any visit requested by the customer will be charged (Applicable only in Bangalore) Charges may vary with time.
- Telephonic support will be provided between 10am - 4pm (Monday- Friday).
- Company is not responsible for the disposal of the waste accumulated in the unit in case of exchange of the unit due to manufacturing defects.
- Any repair or exchange due to physical damage to the body of the unit and its internal parts will be charged.