We would like to inform you that we do not offer refunds for purchased items. However, we are committed to ensuring your satisfaction with our products and services.
Refunds:
Unfortunately, we do not provide refunds for any reason other than manufacturing defects or damages during shipping. If you receive a damaged or defective item, please contact us within 7 days of receiving your order. Our customer support team will assist you in arranging for a replacement.
Cancellations:
We do not provide cancellation services for orders once they have been placed. Once an order is confirmed, it cannot be cancelled. Please review your order carefully before completing the purchase.
Replacement Policy:
If you receive a damaged or broken product, we will investigate the issue promptly. If valid reasons are found, we will replace the item. Our customer support team will guide you through the process and assist you with any further steps necessary to address the issue.
Customer Support:
Should you have any questions or concerns regarding our refund/cancellation policy or the status of your order, please feel free to reach out to our customer support team at contact@orbin.in. We are here to help and ensure your experience with us is positive.
Thank you for choosing us.